Centre Européen de la Négociation - Negotiation Skills Training - Consulting & Coaching

ASSERT

THE NEGOTIATOR'S ASSERTIVENESS

Dare to defend my interests while respecting those of the other

BENEFITS OF THE TRAINING

  • Asserting yourself in negotiations
  • Adopt an assertive and constructive attitude
  • Strengthen the impact of my communication on others
  • Improving my image and my oral fluency
  • Defend my interests while respecting those of the person I am dealing with
  • Being convincing and persuasive

OBJECTIVES

  • Asserting my convictions about a project by highlighting its interest for the person I'm talking to
  • Capture their attention and get them on board
  • Acquire assertiveness tools and methods
  • Adopting the values of assertiveness
  • Daring to use my power while preserving the relationship

RECOMMENDED PREREQUISITES :

STGM, STGM SOC or STGM SANTÉ or STGM A/V(available INTRA)

This course is open to all professionals, whether or not they have previous negotiation experience.

PUBLIC CONCERNED

All managers and leaders seeking to mobilise and channel collective intelligence.
Any employee who has to solve daily problems in an innovative way.

PROGRAMME

1. Avoid the two pitfalls of stress and withdrawal
about you

  • The four human behaviours
  • Passivity and non-commitment
  • Submitting to my interlocutor
  • Withdrawal and its consequences
  • Stress, mechanisms and repetition

2. Designing and preparing my communications 

  • Defining objectives
  • Preparing my strategy: arguments and messages
  • The distinction between objective facts and value judgements
  • Expressing my feelings, constraints and preferences

3. Develop my potential to take the initiative

  • The evils of submissive communication
  • The transition from reproach to the expression of an expectation: the "I" message
  • Tools for rebuilding relationships
  • Establishing an adult-adult relationship

4. Creating a climate of listening and cooperation

  • Active listening tools
  • Assertive and decisive questioning
  • Asserting my interests while taking into account the interests of others
  • Formulating an acceptable request

5. Respond calmly to unsettling questions

  • The balance of power, the interruptions, the sniping
  • Aggressive reactions
  • The rules of cooperative debate
  • The distinction between problem and person

6. Changing the position of the person I am talking to

  • Asserting my interests while taking account of the interests of others
  • Formulate an acceptable request, without provocation or threats
  • The invitation to say "yes", the openness to a negotiated solution acceptable to my mutual interests
See more
  • INTER
  • INTRA

DATES IN PARIS 2024

12, 13 december
ASSERT-12/24

DATES IN PARIS 2025

5, 7 June
ASSERT-06/25
11, 12 december
ASSERT-12/25

Training based on group exercises (85% of practice)
Very short case studies on difficult moments in negotiations
Filmed and analysed scenarios
Personalised feedback: strengths and areas for improvement
Active teaching :
- Video recordings
- The group and its reactions: feelings
- The consultant: tools and methods

INCLUDES :

Achievement tests


DATES

To be defined together 

Training based on group exercises (85% of practice)
Very short case studies on difficult moments in negotiations
Filmed and analysed scenarios
Personalised feedback: strengths and areas for improvement
Active teaching :
- Video recordings
- The group and its reactions: feelings
- The consultant: tools and methods

INCLUDES :

Achievement tests


IN CONNECTION WITH THE TRAINING

Negotiating from a distance: how to stay well connected

Scroll to Top
By clicking on register, you agree to receive our offers electronically or to be contacted by telephone. See our personal data section

By continuing your navigation, you accept the deposit of cookies intended for the proper functioning of the site