THE MUTUAL GAINS APPROACH
(In English)

1. Develop a strategic approach to negotiations to approach them with confidence

• The 7 key elements of the method
• The complete preparation guide

2. Create a favourable climate

• Personal barriers to communicatio
• The keys to active listening

3. Moving away from positional wars

• Avoiding a showdown
• Defending my interests and discovering those of the other
• • Using «objective criteria
• Get the other to use the same rules of play

4. Inventing creative solutions

• Overcoming my personal brakes on creativity
• Seek mutually beneficial solutions
• Avoiding concessions while reconciling differences

5. Managing my emotions and those of others

• Acting effectively in the face of personal attacks and anger from others
• Controlling my emotions and avoiding the 2 ineffective attitudes

6. Dealing with bad faith

• Recognising and unmasking common tactics
• Defusing the processes of blackmail, threats, manipulation …
• Using metacommunication

7. Increasing power

• • Find and evaluate my Best Alternative Solution (BATNA) to a negotiated agreement and that of the other
• Mastering my fear of failure to empower myself

8. Diagnosing my negotiation style

• Identify my individual attitudes and tactics
• Define my negotiator profile
• Assessing my strengths and areas of «effort»