Decoding
Learn the secrets of successful negotiation at work and in your personal life
- 19 February 2024 9:39 am-
- VIDEOS /
By Michel Ghazal
Contrary to some prejudices, you are not born a good negotiator, you become one.
It is an expertise that you can learn and develop, day after day,
by practising it in all situations of your professional life.
the European Negotiation Centre, quoted in Le Point.
- 13 February 2024 2:43 pm-
Become a well-informed negotiator and achieve your goals with the Centre Européen de la Négociation training programme.
Many professional and personal situations involve negotiation. It's an expertise that you can learn and develop, day after day, thanks to the European Negotiation Centre.
Social negotiations: beware of the three false leads!
- 2 March 2021 8:19 am-
To all those who are interested in social negotiations, in the conflicts that may arise during the announced "social spring", we can advise them to take a look at what has just happened in Australia between the government, the media and the "Big Tech", alias the GAFAMs in French, and above all Google and Facebook.
WEBINAR: Winning social negotiations that respect everyone's interests with the strategy of mutual gains
- 18 February 2021 11:29 am-
- NEWS /
The health crisis is causing an unprecedented economic crisis. To prevent this situation from degenerating into an uncontrolled social crisis, we invite you to participate in a webinar to identify other "barrier gestures": those that will be able to block the viruses of lies, posturing and rejection of the "other".
Collective bargaining: the stakes of a "social spring
- 16 February 2021 9:22 am-
On 31 January, during a "RTL-Le Monde" programme, Philippe Martinez, the CGT General Secretary, declared: "I want a social spring". He also asked for a ban on redundancies until the health crisis was over.
Michel Ghazal: "Giving back a little of what I have received
- 23 November 2020 2:12 pm-
- NEWS /
In the newspaper Le Monde dated 18 November, an article appeared on the foundation of our founder Michel Ghazal.
The human values underpinning the approach to negotiation and conflict management that he developed at the European Negotiation Centre continue in his philanthropic approach within the "Ghazal Foundation for Education, Research and Peace in Lebanon".
Remote or face-to-face, our latest INTER sessions in 2020 are designed for you
- 19 November 2020 3:00 pm-
- NEWS /
In order to meet your needs and to comply with the health regulations, we have expanded our year-end programme.
Find here the upcoming sessions in detail, and the format that suits you!
Drawing inspiration from the "Great Negotiators
- 26 October 2020 4:37 pm-
- PODCASTS /
Do you want to know the qualities, skills and talents of great negotiators to improve your posture?
Joint management/trade union training: a mechanism to make social negotiations more successful
- 20 October 2020 8:58 am-
- PODCASTS /
France is going to experience one of the most serious economic crises in decades.
A renewed social dialogue is vital to preserve the sustainability of companies and limit the damage to employment...
Barriers to creating value or inventing creative solutions in negotiation: how to overcome them?
- 23 June 2020 10:13 am-
By Michel Ghazal. In both simple and complex negotiations, the objective of the negotiator is to be inventive in finding acceptable and workable solutions to the problem at hand.
Curiosity: what a fantastic flaw!
- 16 June 2020 8:16 am-
By Michel Ghazal. Among the dozen or so biases in negotiation, there is one that I consider particularly problematic: overestimating one's self-confidence.
State/Business/Trade Unions: all in the same boat
- 2 June 2020 9:03 am-
By Michel Ghazal. Faced with the economic and social tsunami that is coming in the wake of the Covid-19 crisis, all the social partners are in the same boat.
Webinar on Wednesday 13 May: Interest-based negotiation in the face of power struggles...
- 28 April 2020 4:52 pm-
- NEWS /
WEDNESDAY 13 MAY from 15:00 to 15:45
Faced with power struggle, manipulation and bad compromise, the effective antidote of reasoned negotiation
Negotiation coaching: timely and effective support
- 8 April 2020 11:13 am-
- NEWS /
At one time or another, we all feel the need to move forward in our lives, whether it be in relation to personal or professional goals or to remove obstacles that prevent us from achieving them.
Negotiating from a distance: how to stay well connected
- 30 March 2020 9:00 am-
- NEWS /
This is a time of social distancing. We meet our colleagues, our clients, our suppliers, exclusively by telephone, video-conference or simple e-mail.
This is happening in a deteriorating, slowing down economic context, where it is difficult to concentrate and, for some, difficult to believe in...
How to build and inspire confidence in negotiation?
- 10 March 2020 10:30 am-
- VIDEOS /
By Michel Ghazal
Inspiring and building confidence concludes the series of 10 videos as announced last September. It is a key to success. Without confidence, there is no salvation.
What do the Greek debt, the Iranian nuclear issue, the influx of migrants into Europe, the fight against Daech and the COP 21 have in common?
- 2 March 2020 10:30 am-
All of these issues that have dominated international relations since the beginning of the summer have one thing in common: the negotiations to address them are multilateral.
Negotiating with oneself in order to better negotiate with the other
- 25 February 2020 10:30 am-
By Michel Ghazal
It is now accepted that negotiation skills are a key competence to be mastered in both professional and private life. It is no longer considered, as it was for a long time, as being reserved for diplomats or for specialists gifted and/or endowed with real or supposed skills.
What makes a good negotiator?
- 4 February 2020 10:30 am-
- VIDEOS /
By Michel Ghazal
Defining a good strategy through good preparation is a prerequisite for success. It is then necessary to implement it by deploying the necessary qualities of a good negotiator: demonstrating an ability to listen, inspiring confidence and being curious.
For an intelligent commercial relaunch: always present, never heavy
- 28 January 2020 10:00 am-
By Michel Ghazal
In these times of economic crisis, which in many sectors is causing a relative wait-and-see attitude in decision-making, sales managers tend to increase the internal pressure on their teams.
Conference on "Negotiation in all its forms
- 28 January 2020 10:00 am-
- NEWS /
Around fifty people from ANDRH (Montparnasse and Lafayette groups) attended the conference led by Michel Ghazal on 23 January on the theme: "Negotiation in all its forms".
The 3 mistakes to avoid for successful negotiations
- 21 January 2020 10:30 am-
- VIDEOS /
By Michel Ghazal
To increase your sense of satisfaction with the outcome of your negotiations, you must avoid these three mistakes.
Conference on 27 February
- 17 January 2020 8:06 am-
- NEWS /
Understand the role that the negotiators' voice plays in the conduct and outcome of the negotiation.
The voice is more than a vehicle for ideas. It is the very place of exchange. In this interactive conference, participants will discover its remarkable role.
Pensions: what are the ways out of this crisis from the top?
- 13 January 2020 12:58 pm-
By Michel Ghazal
In matters of decision strategy and conflict management, Mazarin advised: "If you decide to enact new laws, begin by demonstrating the imperative need for them to a council of sages, and work out the reform with them.
How do you put yourself in the other person's shoes when negotiating?
- 7 January 2020 10:30 am-
- VIDEOS /
By Michel Ghazal
If "putting yourself in the other person's shoes" is easier said than done, our preparation tool makes this task much easier.
Michel Ghazal Foundation
- 24 December 2019 10:38 am-
- NEWS /
Michel Ghazal, Founder of the European Negotiation Centre, presented the Conflict Prevention and Peace Award 2019 to the Lebanese Association CHAML
Interest-based negotiation: 10 misconceptions to overcome
- 23 December 2019 10:30 am-
By Michel Ghazal
The evidence of the "Interest-based Negotiation" approach, which at the European Negotiation Centre we call the "Mutual Gains Strategy", is obvious, but its practical application is not easily overcome.
How can we remove the obstacles to creativity?
- 18 December 2019 10:46 am-
- VIDEOS /
By Michel Ghazal
To remove the main obstacles to creativity, namely the withholding of one's own ideas and the systematic rejection of those of the other party, it is advisable, before starting, to establish a rule of play: the separation between the invention of ideas and the commitment to a solution.
Emotions are always information, even in negotiations
- 10 December 2019 3:51 pm-
By Philippe Etienne, Consultant Trainer
The classic or adversarial negotiator, the one who equates negotiation with a game of poker, is consistent with his vision of negotiation: he plays "poker face". I'm happy, I don't show anything, because you never know, maybe I can "scratch" a little more.
Why and how to go beyond compromise in negotiation?
- 2 December 2019 10:30 am-
- VIDEOS /
By Michel Ghazal
Splitting the difference is often a poor compromise that leaves the parties unsatisfied. If it is possible to do better, isn't it a shame to leave it at that?
How do you judge the effectiveness of a negotiation method?
- 26 November 2019 10:30 am-
By Vincent Reille & Michel Ghazal
Every transaction has a cost. The "reasoned negotiator", even before starting to negotiate, is encouraged to think and prepare his solution in case the negotiation fails. This is what we call the Best Alternative to a Negotiated Agreement, the BATNA.
Pension reform: the test of strength is on
- 23 November 2019 10:30 am-
By Michel Ghazal
Whether it is the CGT, Sud or Unsa at the SNCF or the three representative unions at the RATP (UNSA, CGT and CGC), they are all up in arms to make the government back down on its pension reform project. Even though everyone agrees on the diagnosis (already very old) and on the urgency of the measures to be taken, they are all moving to ensure that nothing changes, at least for them.
The importance of setting an objective in your negotiations
- 19 November 2019 12:44 pm-
- VIDEOS /
By Michel Ghazal
If it is essential to set a target for your negotiations, are you sure you are doing so without risking a deadlock?
Are you a victim of decision bias in negotiation?
- 13 November 2019 12:02 pm-
By Nicole Spitaleri, Consultant-Coach
How our choices, which we think are free, are conditioned and biased? How can the functioning of the two hemispheres of our brain be unbalanced and unknowingly impact our way of negotiating?
Why do we need to avoid hasty judgements?
- 5 November 2019 10:30 am-
By Michel Ghazal
The more certain we are of our facts, the more the case will seem to us to be heard and the more difficult it will be to accept to put our judgement temporarily on hold and to defer it. To achieve this, we need to negotiate with that inner voice that keeps telling us that we are right and the other person is wrong and that there is therefore nothing to learn.
Why do most negotiations descend into a war of positions?
- 30 October 2019 7:51 am-
- VIDEOS /
By Michel Ghazal
Trench warfare is unfortunately the daily lot of many negotiations. Thanks to the Mutual Gains Strategy, the negotiator has concrete tools to avoid getting into the trenches and to help the other party to get out.
Compromise or creative arrangement?
- 22 October 2019 10:30 am-
Interview with Michel Ghazal by Revue Négociations
"The essence of compromise: a situation that satisfies no one, but makes everyone feel that they know the others were as badly off as they were. Trevanian in Shibumi
Why is it vital to prepare well for negotiations?
- 15 October 2019 9:28 am-
- VIDEOS /
By Michel Ghazal
Always be ready to negotiate but never negotiate unprepared. While many negotiators know that preparation is one of the keys to success, it is not clear that they know exactly what preparation entails. The risk is that they will block rather than facilitate their negotiations.
Negotiation, the art of living with others
- 7 October 2019 10:30 am-
Interview with Michel Ghazal by Violaine Gelly, Revue Psychologie.
Negotiating is not just sitting around a table to discuss a problem. It means trying, every day, to reach agreements with those around you, explains Michel Ghazal.
Improve your negotiation skills by attending our training courses
- 20 September 2019 1:03 pm-
- NEWS /
4 training modules from September to January for better negotiation
Avoid making this mistake in negotiations
- 9 September 2019 11:10 am-
Since he took office, Boris Johnson has brandished what he would do if the European Union refused to renegotiate the agreement reached with Theresa May: an exit with a "no deal" on 31 October.
The dispute is particularly focused on one point: the "safety net" designed to protect Europe from non-European products AND to avoid creating a physical border between the two Irelands.
Train yourself and your teams in the Mutual Gains Strategy to become a more effective negotiator
- 10 July 2019 1:02 pm-
- NEWS /
For September, register for one of the 4 training courses planned by the European Negotiation Centre.
NEGO1, CREA2, NEGO8 and NEGO3
Before your summer holidays, train yourself in interest-based negotiation or develop your creativity!
- 25 June 2019 1:52 pm-
- NEWS /
It is up to you to choose one of the 4 Inter courses, which will enable you to negotiate :
Confidence in negotiation: how to develop it and when to be wary of it?
- 13 June 2019 10:11 am-
By Michel Ghazal.
The ability to give the other person the effective feeling of being listened to and the ability to gain the trust of others are for me the two main qualities of a good negotiator.
The 4 complementary modules in June
- 16 May 2019 4:12 pm-
- NEWS /
Come and take part in one of these modules to become an even more effective negotiator! 2019 Calendar - NEGO - Location: Paris
Basic training in June
- 16 May 2019 2:17 pm-
- NEWS /
Come and participate in one of the modules on the fundamentals of the Mutual Gains Strategy
Defusing aggression: can you apply the Buddha method?
- 18 April 2019 9:51 am-
Aggression is not limited to the political or social fields. Everyone can be confronted with it on a daily basis in their professional negotiations or in their private lives: faced with a complaint from a dissatisfied customer, a disgruntled colleague or their screaming teenager.
What you won't read in How to negotiate successfully
- 18 April 2019 9:23 am-
When I first read Getting to Yes in 1981, I immediately realised that what I had in my hand was a real methodological breakthrough that would go on to become a landmark. Indeed, Fisher and Ury's book revolutionised the art of negotiation in both theory and practice. Three things struck me immediately:
What do Theresa May and the EU, the EU and Donald Trump, Emmanuel Macron and the Gilets Jaunes have in common?
- 12 April 2019 10:03 am-
The Harvard approach called "The Mutual Gains Strategy" teaches us that a key condition for the success of any negotiation is to have a good alternative to a negotiated agreement (MESORE) before it starts.
Why can listening sometimes lead to a dialogue of the deaf?
- 9 April 2019 10:00 am-
It is difficult for anyone to escape the news surrounding the "yellow waistcoats" movement for the past three months. Like in a play, we are soon in Act XIV and it seems to last until the European elections.
Why did 10 billion in concessions not stop the Yellow Vests crisis?
- 7 April 2019 9:56 am-
Faced with an unprecedented movement, President Macron and his government, disoriented and forced to act, finally gave in on the first demands on 10 December: abandonment of the tax on fuel, cancellation of the CSG increase
European Negotiation Centre Conference - Mental preparation of the negotiator
- 14 March 2019 10:07 am-
- NEWS /
Mental preparation... applied to the performance of negotiations
Discover in video the difference between an athlete and a champion
Brexit: why can't Europe say it's their problem?
- 24 December 2018 12:15 pm-
For weeks now, the question of extending the deadline for Brexit has been on the table. After a first postponement accepted until 12 April but which did not allow the UK to reach an agreement internally, Theresa May has been active in obtaining a new deadline. Emmanuel Macron defended a position of great firmness. The President of the European Council Donald Tusk, supported by Angela Merkel, was in favour of an extension until 2020.