Centre Européen de la Négociation - Negotiation Skills Training - Consulting & Coaching

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EN
EN FR ES IT PT

SOC

SUCCESSFUL SOCIAL DIALOGUE IN THE REGIONS

Transforming industrial relations into a lever for collective performance

BENEFITS OF THE TRAINING

  • Acquiring a constructive approach to social dialogue territorial
  • Developing skills to turn tensions into opportunities
  • Strengthening the capacity to build mutually beneficial agreements

OBJECTIVES

  • Understanding the specific features of social dialogue in the FPT
  • Mastering negotiation techniques adapted to industrial relations
  • Developing strategies to prevent and resolve conflicts
  • Drawing up innovative and balanced social agreements

RECOMMENDED PREREQUISITES :

THE MUTUAL GAINS STRATEGY

PUBLIC CONCERNED

Elected representatives in charge of human resources, managing directors, HR directors and managers, managers, members of staff representative bodies.

PROGRAMME

1. Analysing the current landscape of territorial social dialogue

  • Identifying recent advances and pioneering experiments
  • Identifying opportunities for transformation towards a quality culture

2. Establishing the essential foundations

  • Developing mutual respect and sharing responsibilities
  • Cultivating openness and creating real room for manoeuvre

3. Activate the three key levers

  • Choose the subject of the dialogue and its nature (consultation, consultation, negotiation)
  • Harmonising complementary channels (institutional, managerial, direct)

4. Overcoming obstacles

  • Identifying defensive postures and defusing misunderstandings
  • Taking account of the community's social history

5. Methodical preparation for social negotiations

  • Applying the 7 key elements to the territorial context
  • Develop a realistic MESORE and identify objective criteria

6. Conducting effective negotiations

  • Moving beyond positions of principle to address interests
  • Managing emotions and maintaining constructive dialogue

7. Developing innovative agreements

  • Co-constructing mutually beneficial solutions
  • Reconciling performance and quality of life at work

8. Institutionalise high-quality dialogue

  • Drawing up a charter and complementary measures
  • Developing a culture of sustainable social dialogue

INTRA

Sessions for 4 to 12 people :
2 days

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Download the training catalogue

DATES

To be defined together 

The teaching method is active par excellence, as it is based on contextualised simulations of complex and difficult negotiations.
 

INSTIT 2

IN CONNECTION WITH THE TRAINING

1. Analysing the current landscape of territorial social dialogue

  • Identifying recent advances and pioneering experiments
  • Identifying opportunities for transformation towards a quality culture

2. Establishing the essential foundations

  • Developing mutual respect and sharing responsibilities
  • Cultivating openness and creating real room for manoeuvre

3. Activate the three key levers

  • Choose the subject of the dialogue and its nature (consultation, consultation, negotiation)
  • Harmonising complementary channels (institutional, managerial, direct)

4. Overcoming obstacles,

  • Active listening tools
  • Assertive and decisive questioning
  • Asserting my interests while taking into account the interests of others
  • Formulating an acceptable request

5. Respond calmly to unsettling questions

  • The balance of power, the interruptions, the sniping
  • Aggressive reactions
  • The rules of cooperative debate
  • The distinction between problem and person

6. Changing the position of the person I am talking to

  • Asserting my interests while taking account of the interests of others
  • Formulate an acceptable request, without provocation or threats
  • The invitation to say "yes", the openness to a negotiated solution acceptable to my mutual interests
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