Assistance & Advice
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NEGOTIATIONS
IN COMPLEX AND CRISIS SITUATIONS
DISCOVERY INTERVIEW
Context, scope of the request and stakeholders The players involved, situation, problem
DIAGNOSIS AND PREPARATION OF THE STRATEGY
Preparing the team Negotiation team Definition of roles
STRATEGY PHASE
Distribution of roles Starting the interview
TRAINING SESSION SIMULATION
Training in the implementation strategy implementation Negotiation simulation
1/ WHAT YOU TELL US
The social situation in my company is extremely tense and I have some important and difficult measures to put through: what can I do?
My client is very powerful and abuses his position over my teams: how can I stand up to him? How can I thwart him?
How should we organise our actions, given that we are disorientated when faced with pressure from the client?
We feel like we're experiencing two crises in one. Now that the media are getting involved, the teams are pulling apart; how can we bring coherence back to the whole thing?
2/ YOUR MOST FREQUENT EXPECTATIONS
Preserving the social climate within the organisation
Successful commercial negotiations
Managing financial risks
Keeping your reputation intact
3/ THE ADDED VALUE OF ADVISORY SERVICES
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A neutral, outside view of the situation
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Support throughout the negotiation, preparation, management and ex-post analysis phases
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A proven methodological framework
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Provision of tools
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Turning crisis into opportunity
MEDIA TRAINING
In crisis or sensitive situations, we can help you prepare for interviews with journalists and train you to communicate under media pressure without letting yourself be destabilised. The aim is to ensure that your message is properly transmitted and received.
Without preparation, speaking in front of a camera or microphone is often experienced as a painful ordeal. The press gets a bad press, and as an executive, communications director or spokesperson, a meeting with the press and media has become a must.
With the internet and social networks, a few seconds in an interview can tarnish your company's image for a long time to come, in the eyes of your customers, your partners and your environment. You'd better be ready to face up to the media situation, know how to deal with destabilisation and know how to establish a lasting relationship with journalists.
This training is perfect, it will be useful for me, because it is adapted to concrete situations, I found it perfect. It is pragmatic and easy to use in my daily life.
Norbert B.
